Refunds, Returns, and Shipping
Refunds: At Zestful Skin, your satisfaction is our priority. If you’re not entirely pleased with your purchase, we offer a hassle-free refund policy. To initiate a refund, please contact our customer support team within 30 days of receiving your order. We kindly request that products be returned in their original packaging and condition.
Returns: We understand that skincare preferences vary. Our return policy allows you to return products within 30 days of purchase for a full refund, exchange, or store credit. Returned items must be in their original condition, and the customer is responsible for return shipping costs unless the product is damaged or defective.
Shipping Rates: We offer competitive shipping rates, which vary based on the destination and the weight of your order. You can view the shipping costs at checkout before finalizing your purchase.
Delivery Time: Our team works diligently to process and dispatch orders promptly. Domestic orders typically arrive within 3-7 business days, while international orders may take longer depending on the destination.
International Shipping: Zestful Skin is pleased to offer international shipping. Please note that additional customs duties and taxes may apply depending on your country’s regulations. Customers are responsible for covering these fees.
Order Processing: Orders are processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the status of your shipment.
Shipping Carrier: We partner with reliable shipping carriers to ensure the safe and timely delivery of your Zestful Skin products.
Lost or Damaged Items: While we take utmost care in packaging, unforeseen circumstances may occur during transit. If your order is lost or arrives damaged, please contact our customer support team immediately so that we can assist you in resolving the issue.
Order Tracking: Track the progress of your shipment by using the provided tracking information in your confirmation email. If you encounter any issues, feel free to reach out to our customer support team for assistance.
For any questions regarding refunds, returns, shipping, or delivery, please don’t hesitate to contact our customer support team at contact@zestfulskin.com or through the contact form on our website. Thank you for choosing Zestful Skin for your skincare journey!
