frequently asked questions
Find answers to common questions about our skincare products and services. Explore ways to contact our customer support, stay updated on discounts, and understand our hassle-free return policy. Click on a link to jump to a category below General Questions.
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General Questions
Zestful Skin is a handmade skincare business that focuses on addressing problem skin issues. We offer a range of natural skincare products, including face masks, eye creams, sugar scrubs, lip balms, moisturizers, cleansers, beard oils, etc. We also sell aromatherapy candles, beard oil, and select Amazon beauty products.
Yes, all our products are cruelty-free, and we do not test on animals. We are committed to ethical and responsible skincare.
You can purchase Zestful Skin products directly from our website. We also offer select products on Amazon for your convenience.
It depends on the specific type of skin problem. Common ingredients like salicylic acid for acne or hyaluronic acid for hydration can be beneficial.
Consider your skin type and concerns. Clay masks are great for oily skin, while hydrating masks suit dry skin. Match ingredients to your specific needs.
Our products are formulated to be gentle, but individual reactions vary. Check ingredient lists and, if in doubt, perform a patch test.
You can purchase individual products or explore our skincare bundles for a curated approach to address specific concerns.
Skincare routines vary, but generally include cleansing, toning, treatment (if needed), moisturizing, and sun protection. Tailor products based on specific skin concerns.
Yes, our products are formulated to be suitable for all skin types. Check individual product descriptions for specific details.
Apply a thin, even layer to clean skin, avoiding the eyes. Leave on for the recommended time, then rinse off. Use as directed on the product label.
Yes, you can find product reviews and testimonials on our website. Customers share their experiences to help you make informed choices.
The shelf life varies by product. Check the packaging for the Period After Opening (PAO) symbol, indicating how many months the product remains usable after opening.
Our aromatherapy candles are crafted with a unique blend of natural fragrances to evoke specific moods. They are made from eco-friendly materials, promoting a soothing and sustainable experience.
Absolutely! Reach out to our customer support team or explore our "Skincare Tips" section for personalized guidance on creating an effective skincare routine tailored to your needs.
Stay consistent, stay hydrated, and adjust your routine based on seasonal changes. Regularly assess your skin's needs.
Product Information
Many of our products are formulated with sensitive skin in mind. However, we recommend checking the product descriptions for specific information. If you have any concerns, please consult with a dermatologist.
We use natural and high-quality ingredients in our products. Specific ingredients vary by product, and you can find detailed information on each product's page.
Each product comes with usage instructions on its page. We recommend following these guidelines for optimal results.
Our subscription kits offer a convenient way to receive curated products regularly. You can customize kits based on your preferences.
Our sugar scrubs and lip balms include natural ingredients like exfoliating sugars, moisturizing oils, and nourishing extracts. Detailed ingredient lists are available on the product pages.
Yes, all our products are cruelty-free and vegan, aligning with our commitment to ethical and sustainable beauty.
Orders and Shipping
You will receive a tracking number via email once your order is shipped. You can use this number to track your order's status.
We have a 30-day return policy. If you're not satisfied with your purchase, please contact our customer support for return or exchange instructions.
Yes, we offer international shipping. Please check our shipping policy for details on countries served and associated costs.
Check our "Promotions" page for current discounts and special offers. We also announce exclusive promotions through our newsletter, so be sure to subscribe.
Yes, we have a flexible return and exchange policy. Please review our Returns and Exchanges page for detailed instructions and conditions.
Contact Us
You can contact our customer support team by emailing us at contact@zestfulskin.com. We strive to respond to your inquiries promptly.
Absolutely! You can find us on social media platforms like Pinterest, Facebook, Instagram, TikTok, and Twitter (X). We regularly share skincare tips, updates, and special offers.
You can contact our customer support team by emailing support@zestfulskin.com or using the contact form on our website. We aim to respond promptly to assist you.